Refund Policy

Return and Refund Policy

Effective Date: [18/11/2024]

Thank you for shopping with ZenzWeave. We want you to be completely satisfied with your purchase. Please review our return and refund policy below to understand how to proceed with returns and refunds.

1. Return Policy

• We only accept returns for damaged or defective products.
• To initiate a return for a damaged or defective item, please contact our customer service within 7 days of receiving your order. Include your order number and photos of the damage.

Refunds:

• Refunds will be issued only for damaged or defective items upon approval.
• Once approved, refunds will be processed within 7-10 business days to your original payment method.

Exchanges:

• We do not accept returns for size issues or other reasons.
• However, if you receive a product that is the wrong size, we can process an exchange for the correct size.
• To initiate an exchange, please contact our customer service within 7 days of receiving your order. Include your order number and details about the size you need.

Additional Notes:

• All items must be unworn and in their original condition for exchanges.
• Shipping costs for exchanges are the customer’s responsibility.

Thank you for shopping with Zenzweave! If you have any questions or need assistance, feel free to reach out to our customer service team.

7. Contact Us

For any questions or concerns regarding returns, exchanges, or refunds, please contact us at:

• Email: zenzweave@gmail.com
• Phone: [+919326506350]
• Address: [ Mumbai Maharashtra]

Thank you for shopping with Zenzweave. We appreciate your business!