Shipping policy
Shipping Policy
At Zenzweave, we’re committed to providing a seamless and reliable shopping experience. Here’s what you need to know about our shipping process:
1. Shipping and Delivery
- Processing Time: Orders are processed and shipped from our warehouse within 1-2 business day.
- Delivery Time: Standard delivery time is 4-9 business days. Delivery times may vary based on location and unforeseen circumstances.
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor its progress.
2. Shipping Fees
- Prepaid Orders: We offer free shipping on all prepaid orders.
- Cash on Delivery (COD): A COD fee of free applies to orders where payment is made upon delivery.
3. Shipping Restrictions
- Cancellation: Once an order has been shipped, it cannot be canceled. Please review your order carefully before confirming.
- Delivery Issues: If you receive a faulty or damaged product, please contact us within 24 hours of delivery to request a return or exchange.
4. Address Accuracy
- Ensure your shipping address is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect address details.
5. Unexpected Delays
- While we strive to meet the estimated delivery times, factors such as weather conditions, holidays, and logistical issues may cause delays.
6. Contact Us
For any questions or issues regarding shipping, please contact our customer service team at:
- Email: zenzweave@gmail.com
- Phone: [+919326506350]